Swissotel Al Ghurair Dubai

ex. al ghurair rayhaan by rotana

Al Omar Bin Al Khattab Street, Dubai, United Arab Emirates, -  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Swissotel Al Ghurair Dubai

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

Al Ghurair Rayhaan By Rotana Hoteloffers a perfect location in a business area of Dubai. Operating in Dubai since 2011, this hotel features Arabic architecture and modern comforts.

The property is set 10 minutes' walk of the city center. The vicinity of a metro station let you explore Gold Souk and The Dubai Heritage Village with no difficulty.

Enclosed by a tower, a gallery and a mosque, the hotel offers a splendid view over the garden.

The hotel stands within a 5-minute stroll of Salah Al Din subway station and within a 10-minute walking distance of Union Square train station. A mere 15 minutes’ drive from Dubai.

Rooms

Al Ghurair Rayhaan By Rotana Hotel offers 428 rooms fitted with high-speed internet, coffee/tea makers, a sitting area, a pantry and a wardrobe for a comfortable stay in Dubai. Bathrooms with a bidet, a walk-in shower and guest toiletries are featured in every room.

Eat & Drink

Guests will enjoy international dishes served at the lobby restaurant. The café bar serves snacks and homemade cakes. Serving an array of dishes, Nando's and Ammouneh Lebanese Restaurant are 250 meters away.

Services

Guests can avail of 24-hour security, turndown service and housekeeping.

Relax

The hotel offers facial massage, a body scrub and waxing for guests' relaxation. Sport facilities include lawn tennis and squash.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2012.  Number of floors:   15.  Number of rooms:   428.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site car park
  • Free safe at reception
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in/ -out
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • Сhemist's
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • No alcohol served on-site
  • Florist/Flower shop
  • Multilingual staff

Sports & Fitness

  • Fitness centre
  • Squash court
  • Tennis court
  • Squash

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Bank service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Halal food
  • Kosher food
  • Buffet breakfast

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cots
  • Paid babysitting/ Child services
  • DVDs/ Videos for children
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Night club
  • Sun terrace
  • Garden area
  • Theatre
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • City view

Room facilities

  • In-room air conditioning
  • Heating
  • Free in-room safe
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Toilet

Self-catering

  • Electric kettle

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Internet television
  • Paid films
  • Free local telephone calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Maximum capacity of extra beds in a room is 1. 

Pets

Pets are not allowed.

How to reach hotel

hotel Swissotel Al Ghurair Dubai Dubai location
Show big map »

Hotel Address:

Al Omar Bin Al Khattab Street, Dubai, United Arab Emirates, -

Get directions
City Centre
  • Dubai
    2700 ft
Airports
  • Dubai (DXB)
    3.2 mi
  • Sharjah (SHJ)
    13.2 mi
Train Stations
  • Union Square Station
    1700 ft
  • Baniyas Square Station
    3300 ft
Underground stations
  • Union Metro Station 2
    1400 ft
  • Salah Al Din Metro Station
    2700 ft
  • Bus stop
    700 ft
Restaurants
  • Nando's
    600 ft
  • Nandos (cuisine: African)
    900 ft
Beaches
  • Al Mamzar Park
    3600 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    15
  • Number of rooms:
    428

Rooms and availability

Premium Double Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
  • Radio
Room Description:

Deluxe|Premium Double Room (Double bed or 2 twin beds)

Premium King Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 King-size beds

  • Check Prices
Room Description:

These 51 sqm spacious rooms are elegantly furnished and bedrooms feature comfortable sofa and arm chair. Premium rooms come with king size beds, writing desk and bathroom with bathtub.

Premium One-Bedroom King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

Relax in one of our luxurious 132 sqm premium suites, elegantly designed with a separate king size bedroom, 2 working desks, dining table for 8. Access to Club Lounge. Complimentary breakfast and selected beverages.

Premium Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Premium Room. BED & BREAKFAST. Dynamic product

Swissotel Al Ghurair Dubai photos Room
Premium Suite
  • Max occupancy:

    5 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Relax in one of our luxurious 132 sqm premium suites, elegantly designed with a separate king size bedroom, 2 working desks, dining table for 8. Access to Club Lounge. Complimentary breakfast and selected beverages.

Club Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
Room Description:

Double or Twin CLUB. ROOM ONLY. Standard rate

Swissotel Al Ghurair Dubai photos Room
Premier Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Terrace
  • Work desk
  • Seating area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • In-house movie
Room Description:

DOUBLE SINGLE USE PREMIER. BED & BREAKFAST. Non refundable

Swissotel Al Ghurair Dubai photos Exterior Hotel information
Premier King Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 King-size bed, 1 Single bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This spacious, elegantly furnished room features a small seating area with sofa. It includes a satellite TV, a desk and a minibar. Facilities include an electric kettle,an in-room safe and air-conditioning. The bathroom is fitted with a bath, a hairdryer and bathrobes. Existing bedding (1 King Size Or 2 single beds). Extra beds are subject to availability and cost AED 150 per night.

Premier King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 King-size bed

  • Check Prices
Room Description:

Suite|Premier Suite, 1 King Bed, Non Smoking

Premier Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • General:Terrace
  • Media:Cable TV
Swissotel Al Ghurair Dubai photos Exterior Hotel information
Classic Double Room
City view
  • Room size:

    455 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • 24-hour room service
    • Bathtub
    • + More
  • General:Wi-Fi
  • In-room safe
  • Individual air conditioning
  • Facilities for disabled
  • Laundry services
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe
  • Free mineral water daily
  • Carpeted floor
  • Adjoining room
  • Ergonomic chair
  • 220/240 V AC
  • Housekeeping
  • Interconnecting doors
  • Fire alarm
  • Wheel chair accessible
  • Newspapers
  • Two line phone
  • Turndown service
  • Accessible by lift
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Shower cap
  • Laundry basket/clothes hamper
  • Grab bars in bathroom
  • Weight scale
  • Toilet
  • Bedding:Cotton sheets
  • Sofa
  • Cots available
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kettle
  • Dining area
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • In-house movie
  • Data ports
  • Radio
Room Description:

Standard|Double Room - With Breakfast. Classic-Bed & Breakfast-Standard

Two-Bedroom Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
Room Description:

Double or Twin TWO BEDROOMS. BED & BREAKFAST. Standard rate

Swissotel Al Ghurair Dubai photos Room
Classic King Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Enjoy a 42 sqm room with a king size bed, a working desk with a stunning city view and experience the ambiance of authentic Arabic hospitality.

Classic King Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
Room Description:

Enjoy an 87 sqm suite with separate living room, king size bed, 2 working desks and two bathrooms which feature a bathtub and walk in shower. Access to Club Lounge. Complimentary breakfast and selected beverages.

Classic Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • General:Terrace
  • Media:Cable TV
Room Description:

Classic Room. BED & BREAKFAST. Standard rate

Swissotel Al Ghurair Dubai photos Exterior Hotel information
Classic Suite
City view
  • Max occupancy:

    5 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Bathroom:Additional bathroom
  • Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Guest toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
  • Radio
Room Description:

Enjoy an 87 sqm suite with separate living room, king size bed, 2 working desks and two bathrooms which feature a bathtub and walk in shower. Access to Club Lounge. Complimentary breakfast and selected beverages.

One-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds

  • Check Prices
Room Description:

ONE BEDROOM APARTMENT (2AD). BED & BREAKFAST. Standard rate

Two-Bedroom Apartment
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 2 Single beds, Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Classic 2 Bedroom Apartment. BED & BREAKFAST. Dynamic product

Three-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

THREE BEDROOM APARTMENT. ROOM ONLY. Dynamic product

Superior Suite
  • Max occupancy:

    1 person

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Superior Double Suite (Double bed)

Deluxe Single Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
Room Description:

Deluxe|Single Room Deluxe (Without Breakfast)

Deluxe King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

Suite|Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe Room. BED & BREAKFAST. Dynamic product

Swissotel Al Ghurair Dubai photos Room
Deluxe Suite
  • Max occupancy:

    5 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
  • Radio
Room Description:

Boasting 112 sqm of comfort and luxury, Deluxe Suites feature one bedroom, spacious living room with dining table, working desk,and balcony,luxurious bathtubs. Access to Club Lounge. Complimentary breakfast and selected beverages.

Swissotel Al Ghurair Dubai photos Room
Executive Twin Room
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 King-size bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
  • Radio
Room Description:

Featuring a modern décor and warm colours, this air-conditioned room is furnished with carpeted floors and boasts a garden or creek view. It includes a satellite TV, a sofa and a dining area. It also has a wardrobe and a minibar. The private bathroom comes with a bath and offers a hairdryer and free toiletries. Existing bedding (1 King Size Or 2 single beds). Extra beds are subject to availability and cost AED 150 per night.

Swissotel Al Ghurair Dubai photos Room
Executive King Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Kitchenette
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Enjoy a 42 sqm room with a king size bed, a working desk with a stunning city view and experience the ambiance of authentic Arabic hospitality. Access to Club Lounge with complimentary breakfast and selected beverages.

Luxury Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Suite|Luxury Suite Room

Swissotel Al Ghurair Dubai Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Dubai Museum3000 ft
  • Bastakia, historisches Altstadtviertel in Dubai4300 ft

Popular areas

  • Palm Islands4300 ft

Places of interest

  • North Tours LLC2000 ft
  • Bateaux Dubai3300 ft
  • British Consulate4000 ft
  • Naif Souq4000 ft
  • Consulate General of the United States of America4300 ft
  • Bur Dubai Abra Dock4300 ft
  • XVA Gallery Dubai1.1 mi

Train stations

  • Union Square Station1400 ft
  • Baniyas Square Station3000 ft

Shopping areas

  • Al Ghurair Centre400 ft
  • Twin Towers Shopping Centre2700 ft

Monuments and Landmarks

  • Deira Clocktower4600 ft

Underground stations

  • Union Metro Station 2700 ft
  • Salah Al Din Metro Station2300 ft
  • Al Rigga Metro Station3300 ft
  • Al Rigga Metro Station 23300 ft
  • Abu Baker Al Siddique Metro Station1.0 mi

Local attractions

  • Sheikh Mohammed Centre for Cultural Understanding1.1 mi
    Al Mussallah Rd House 26, Al Fahidi District
  • Al Bastakiya1.1 mi
    Bur dubai, Dubai
  • Gold and Spice Souk1.1 mi
    Deira
  • Deira City Center Shopping Mall 1.1 mi
    8th Street
  • Bastakia Quarter1.1 mi
    Bur dubai Building 20

Near the hotel

  • Al Ghurair Centre200 ft
    Al Ghurair Centre Al Rigga Rd Al Rigga Road
  • Al Mamzar Park3600 ft
    Al Mamzar, Dubai
  • Bur Dubai Abra Dock4900 ft
    Southern side of Dubai Creek
  • Reef Mall2000 ft
    Salahuddin Rd
  • Naif Souk4000 ft
    9a St & Deira St Btwn Naif South St

Restaurants nearby

  • Nando's600 ft

    Address: Shop # G26, Ground Floor, Al Ghurair Centre, Al Rigga Road, Al Muraqqabat
    Phone: 04-2211992

    56% likes this, based on 39 reviews

  • Ammouneh Lebanese Restaurant900 ft

    Address: Al Rigga Street
    Phone: 04 2688811

    86% likes this, based on 37 reviews

  • Aroos Damascus1700 ft

    Address: Murraqabat Street

    70% likes this, based on 50 reviews
    Cuisine: Middle Eastern
    Price Range: USD 5 - USD 10

  • Nandos900 ft

    Phone: 600 54 25 25

    57% likes this, based on 149 reviews
    Cuisine: African

  • table 9 by Nick and Scott2200 ft

    Address: Beniyas Road, Hilton Dubai Creek
    Phone: +971 4 212 7551

    77% likes this, based on 392 reviews
    Cuisine: International

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    15
  • Number of rooms:
    428
Hotels nearby
Panorama Deira
2 stars
0.2 km
Claridge
3 stars
0.2 km
Jonrad
3 stars
0.2 km
City Star Hotel
3 stars
0.2 km
Sadaf Hotel
3 stars
0.3 km
Cities nearby

Swissotel Al Ghurair Dubai Reviews

Guest reviews are submitted by our customers after their stay at Swissotel Al Ghurair Dubai

Average guest rating

8.4out of 10
Superb
Based on 298 reviews

Guest reviews

  • Single
    7.8

    Nice new hotel

    The pillow were smelly, I called them to change them but they only changed the pillow case and I called them again and then they changed them, the room service they don't answer the phone I let the phone operator to call me.

  • Couple
    3.2

    Location

    Highly overrated and painfully expensive

  • Single
    9.2

    Clean and friendly staff

    Room service menue and the taste of food is not a wow. Go to resturent much better

  • Older travelers
    9.2

    staff ,clean,luxry

    some of the club lounge not have info. about the club room facilities

  • Single
    8.8

    Good Staff . Wide space . Confort .

    - The taxi was late to go to the airport . - Meeting room in the club should have more privacy . - The seating in the club not friendly atmosphere. - The hotel entrance from the street . - The road lay out in front of the hotel entrance to drop guests or peck up guests is inadequate .

  • Group of friends
    9.6

    I like the place definitely... friendly staff, clean, cozy environment... good food selection...

    when booking.... breakfast is not included and we need to pay seperately...

  • Older travelers
    9.6

    rate,clean, staff ,luxry

    the new staff they have lack of info.

  • Single
    10.0

    Everything. Actually I wanted to send an email to the Manager to tell him/her what a wonderful stay I had in the hotel. It was most excellent!

  • Older travelers
    5.8

    Space New Hotel feeling

    Room Service Level Staff Not Experience

  • Single
    3.8

    The hotel is basic

    No restaurant its only one & so high price , the air conditioning is hot u need more then 3 hours to get cold , no views , quality of bed its basically

  • Single
    7.4

    Clean big room and the "normal" staff are very friendly

    There were a lot of security staff present who ensured you knew they were "on duty" felt like I was being watched all the time. Two reception "desks" to get through, one on the ground floor and another on the 3rd floor. On the ground floor there were two men and a woman on the desk and another 3 "security" guards standing by the doors and lifts, (all these guys do is take your luggage off you.) On the 3rd floor where you actually checkin to the hotel there were about 8 desks but only two of them were open so there was a queue to get checked in yet there was another two "security" guards standing by the lifts which take you up to your room. Had to leave my luggage "downstairs" then go in the lift and up to floor 3 to the checkin desk and when I told them I needed my hand luggage which is on wheels they insisted a security guard got in the lift with me, It was way over the top. They failed to get a taxi for me although I booked it 24 hours in advance, I was told to wait downstairs and they would call me when the taxi arrived when I enquired about when my taxi would arrive I was told "five minutes for your taxi sir all the taxi's are stuck in traffic" Eventually after an hour I complained that I was catching a flight and if they didn't wake up I would miss it!!! So I ended up in the hotel limosine at extra cost to catch my plane...never heard of a 5 star hotel that can't get you a taxi, but someone else was also waiting and he turned to me and said "i have been waiting 40 minutes and this is the 3rd time they have done this to me..so I am not staying here again"..(being cynical maybe it's done on purpose so you have to use the hotel limosine at 3/4 times the cost of a taxi for a ten minute journey to the airport.

  • Older travelers
    9.2

    staff, clean , location everything wifi free , but the value was high

    rate only if its lower it will excellent

  • Older travelers
    3.2

    fitness center, kitchen

    poor cleaning, stupid and expensive Wi-Fi,bad pool, the lack of balconies

  • Single
    6.2

    The hotel design is great. Rooms are spacious, modern, and well designed.

    I had a concern with the room cleanless, which was a suprise for such a 5 star hotel. Daily cleaning of the room was not up to my expectations.

  • Family with children
    9.6

    I liked many things

    The room cost was much higher than expected , when I booked , I selected 2adult n 2children but when reached I wss given a normal deluxe room but the price was higher than the normal room.

How to reach hotel

hotel Swissotel Al Ghurair Dubai Dubai location
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Hotel Address:

Al Omar Bin Al Khattab Street, Dubai, United Arab Emirates, -

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City Centre
  • Dubai
    2700 ft
Airports
  • Dubai (DXB)
    3.2 mi
  • Sharjah (SHJ)
    13.2 mi
Train Stations
  • Union Square Station
    1700 ft
  • Baniyas Square Station
    3300 ft
Underground stations
  • Union Metro Station 2
    1400 ft
  • Salah Al Din Metro Station
    2700 ft
  • Bus stop
    700 ft
Restaurants
  • Nando's
    600 ft
  • Nandos (cuisine: African)
    900 ft
Beaches
  • Al Mamzar Park
    3600 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    15
  • Number of rooms:
    428